Privacy Policy

Privacy Policy for A-Leap Castle Hire

Effective Date: 27/07/2023

Thank you for choosing A-Leap Castle Hire. This privacy policy explains how we collect, use, and protect your personal information when you interact with our rental services, this includes our lead ads on Facebook. By using our jumping castle services, you consent to the practices we describe in this policy.

1. Data Collection

We may collect; the following different pieces of personal information through our ads on our [Facebook page: A-Leap GC]

• Name
• Contact information (email address or phone number)
• Location data (address or general location)
• Any other information you voluntarily provide in our lead form.

2. What’s the purpose of data collection?

We collect your personal information for some the following purposes:

• Processing and managing bookings for our jumping castle hire services.
• Providing customer support and responding to inquiries and requests.
• Sending important updates and information about your bookings or our services.
• Improving our services and tailor them to better meet your needs.
• Comply with legal and regulatory obligations.

3. Consent

When you submit a lead form on Facebook, you are providing some explicit consent for us to use, collect, and process your personal information for purposes outlined previously.

4. Third-Party Sharing

We may share your personal information with third-party service providers who are assisting us in delivering our services, such as specific payment processors, etc. These third parties are generally contractually tied to use your information only for the purposes specified by us and to maintain the confidentiality and security of your personal data.

6. Security Measures

We implement appropriate technical measures to protect your personal information from unauthorised access, loss, misuse, or destruction. However, please be aware that no data transmission over the internet or electronic storage method is entirely secure, and we will not guarantee the security of your data.

7. Facebook Pixel and Cookies

We may use Facebook Pixel or cookies for our website and Facebook page to track user interactions so we can improve our advertising efforts. These technologies allow us to measure the effectiveness of our lead ads and tailor our content to better serve our customers.

8. Advertising and Marketing

With your consent, we may end up using your contact information to send you marketing communications related to our jumping castle hire services. You may opt-out by personally contacting us, 0480 443 917. Or contacting us on the official A-Leap GC facebook page:

https://www.facebook.com/aleapcastlehire

If you enter your email address or phone number on the website, to enter a competition, begin a checkout process for example. If this happens you are opting in to our marketing emails and SMS. You can opt out at anytime, just let us know 🙂

9. User Rights

You have the right to delete, correct or access the processing of your personal information. If you wish to exercise any of these law given rights or have any privacy-related concerns, please contact us using the details provided below.

10. Updates to the Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other reasons. Feel free to contact us at anytime for an update.

11. Contact Us

If you have any questions, comments, or simply would like to know more regarding this privacy policy or our data practices, please contact us at:

12. If you leave your email address or phone number on the website you understand you’ve opted in to transactional email’s we may send. For example, we may send you emails with coupon codes or order confirmations.

A-Leap Castle Hire – Email: booking@aleapcastlehire.com.au – Phone: 0480 443 917